Shipping Overview
At Anecms, we are dedicated to providing reliable and efficient shipping services for our customers around the world. We understand the importance of timely and cost-effective delivery, and we have structured our shipping policy to meet these needs effectively.
Shipping Costs
Our shipping costs are straightforward to ensure transparency and simplicity:
- Standard Shipping Fee: $15 for all orders.
Order Processing Time
We prioritize quick processing of your orders. All orders are processed within 1-2 business days. Once your order is processed, it will be dispatched from our warehouse in Guangzhou, China.
Delivery Times
We aim to ensure that your orders arrive promptly. The estimated delivery times are as follows:
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
- United States: 7-15 business days
Please note that these are estimated delivery times and actual delivery times may vary depending on your location and other external factors.
Shipping Origin
All our products are shipped from our warehouse located in Guangzhou, China. We ensure that your orders are meticulously packed and dispatched to reach you, wherever you are in the world.
Partnered Logistics Providers
To ensure the best delivery service, we have partnered with several reputable logistics providers, including:
- FedEx
- DHL
- EMS
- USPS
- Other High-Quality Logistics Partners
These partnerships enable us to deliver your orders safely, efficiently, and reliably.
Unforeseen Delays
While we strive to deliver your orders within the estimated delivery times, please be aware that unforeseen circumstances such as weather conditions, customs delays, or other force majeure events may affect shipping times. In such cases, we will notify you via email as soon as possible. We share your desire to have your products delivered promptly and will do our best to minimize any delays.
Customer Support
Our customer service team is here to assist you with any questions or concerns regarding your shipment. Please contact us at [email protected].
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment online.
Taxes and Duties
Please note that taxes and duties may apply depending on your location and are the responsibility of the buyer. These charges are not included in the item price or shipping cost.
Return Policy
If you need to return an item, please refer to our return policy for instructions and details. Our return policy includes a 30-day return window from the date of purchase. Items must be unused and in original condition with tags attached. The original receipt is required, and return shipping costs are borne by the buyer.
Commitment to Customer Satisfaction
At Anecms, we are committed to ensuring customer satisfaction. We work diligently to make sure your shopping experience is smooth and enjoyable, from the moment you place your order to the time it arrives at your doorstep. If you have any feedback or suggestions, please feel free to reach out to us.
Thank you for choosing Anecms. We appreciate your business and look forward to serving you.